1. Who we are

Ninja Nets provide after-school childcare and enrichment activities for children aged 2-15

For the purposes of UK GDPR, we are the data controller.

Contact:
Email: info@ninja-nets.com

2. What information we collect

We collect the following personal data when you complete a booking form:

Parent/Guardian details

Name
Email address
Phone number

Child details

Child’s name
School
Allergies

Booking information

Sessions booked
Attendance dates

3. How we use your data

We use your data to:

Manage bookings and attendance
Ensure your child’s safety and wellbeing
Contact you about sessions, emergencies, or changes
Process payments (via Stripe or payment provider)
Maintain safeguarding records

4. Legal basis for processing

We process your data based on:

Contract (to provide childcare services)
Legal obligation (safeguarding requirements)
Legitimate interests (running and managing the club safely)

5. How we store your data

Data is stored securely in our website system and/or booking records
We only keep data for as long as necessary to operate the club
Medical and safeguarding information is treated with extra care

6. Sharing your data

We do NOT sell your data.

We may share limited data only with:

Payment provider (e.g. Stripe)
Emergency services (if required)
Relevant safeguarding authorities if legally required

7. Your rights

You have the right to:

Request access to your data
Request correction of incorrect data
Request deletion (where legally possible)
Withdraw consent for optional communications

8. Contact

If you have questions about your data, contact info@ninja-nets.com

TERMS & CONDITIONS

1. Booking and payment

All bookings must be made via our website form
A place is only confirmed once payment is received
Payments are processed via our payment provider (e.g. Stripe)

2. Cancellations and refunds

Cancellations made 24 hours or more before the booked session will receive a full refund or credit for the next term.

Cancellations made less than 24 hours before the session start time are not eligible for a refund, as staffing, planning, and places have already been allocated.

If a child does not attend a booked session without prior notice, the session will still be charged.

3. Child safety and conduct

Children must be collected by an authorised adult
We follow safeguarding procedures in line with UK guidance

4. Medical needs

Parents must provide accurate medical and allergy information to the school
We must be informed immediately of any changes
We are not liable for issues arising from incorrect information provided

5. Late collection

Late pick-ups, 30 minutes after the session ends will incur an additional charge of £30

6. Liability

We take reasonable care of all children in our care
We are not liable for minor injuries that occur during normal activity

7. Changes to services

We may change session times, pricing, or availability with notice

8. Agreement

By submitting a booking form, you agree to these Terms and Conditions.